Shipping policy

Where do you ship to?

In short we can ship to anywhere and everywhere!

When will my order arrive?

Orders are dispatched within 1-2 days. Please allow a further 2 days for UK delivery, 3 days for European Delivery and 5 days for an International delivery.

Can I receive my order quicker?

You can use our Click and Collect service and pick up your order at our store in Cirencester.  Please allow 2 days for the items to be in store ready for collection.

We also offer additional delivery options for UK customers. You will see these options available as you check out.  Please note that for next day delivery you must place your order before midday.  If the order is placed after midday then the items will be dispatched the following day.

What postal carrier do you use?

For orders within the UK, your items will be posted using Royal Mail Second Class (Signed For) Recorded Delivery. Royal Mail will get a signature from whoever receives the item. If there is nobody available to sign for the item and the item is not collected or redelivery rearranged within seven calendar days, the item will be returned to us, with a note saying why they can't deliver it. If this happens we will contact you via email to arrange for the item to be redelivered. If you decide on a redelivery then the postage will have to be paid for again.

If the item or parcel weighs over 2kg we may use an alternative courier service such as DPD.

Orders to Europe and the Rest of the World will be posted using the Royal Mail International Signed For service. Your item will be delivered to its destination by the registered postal service of that country. A signature will be taken at the delivery address, which means the item is not left unattended or posted through a letterbox.

If no-one is available to sign for the item then it will be retained by the postal administration. for a subsequent delivery attempt or collection by the addressee.